This complete package includes all 45 hours of CE required for active brokers and salespersons renewing a license in the second and any subsequent renewal.  

Package includes:

Mandatory (9 hours):

• CA Salesperson and Broker Survey (9 mandatory hours covering ethics, agency, trust fund handling, risk management, management and supervision, fair housing and implicit bias training)

Consumer Protection (19 hours):

• Foundations of Real Estate Finance (6 consumer protection hours)
• The Fundamentals of Commercial Real Estate (3 consumer protection hours)
• Growing Green: Environmental Awareness and Your Real Estate Practice (CA) (3 consumer protection hours)
• Sex and Real Estate: Sexual Harassment, Sexual Discrimination, and Fair Housing (3 consumer protection hours)
• Assistance Animals and Fair Housing (4 consumer protection hours)

Consumer Service (17 hours):

• Conducting Open Houses and Developing a Safety plan (2 consumer service hours)
• Did You Serve? Identifying Homebuying Advantages for Veterans (3 consumer service hours)
• Marketing, Advertising, and Social Media Compliance (3 consumer service hours)
• Roadmap to Success - Business Planning for Real Estate Professionals (3 consumer service hours)
• Working With Real Estate Investors: Understanding Investor Strategies (3 consumer service hours)
• Technology Tools, Trends, and Risk Management (3 consumer service hours)

This complete package includes all 45 hours of CE required for active brokers and salespersons renewing a license in the second and any subsequent renewal.

Package includes:

Mandatory (9 hours):

• CA Salesperson and Broker Survey (9 mandatory hours covering ethics, agency, trust fund handling, risk management, management and supervision, fair housing and implicit bias training)

Consumer Protection (19 hours):

• Foundations of Real Estate Finance (6 consumer protection hours)
• The Fundamentals of Commercial Real Estate (3 consumer protection hours)
• Growing Green: Environmental Awareness and Your Real Estate Practice (CA) (3 consumer protection hours)
• Sex and Real Estate: Sexual Harassment, Sexual Discrimination, and Fair Housing (3 consumer protection hours)
• Assistance Animals and Fair Housing (4 consumer protection hours)

Consumer Service (17 hours):

• Conducting Open Houses and Developing a Safety plan (2 consumer service hours)
• Marketing, Advertising, and Social Media Compliance (3 consumer service hours)
• Roadmap to Success - Business Planning for Real Estate Professionals (3 consumer service hours)
• Working With Real Estate Investors: Understanding Investor Strategies (3 consumer service hours)
• Technology Tools, Trends, and Risk Management (3 consumer service hours)
• Using the Code to Solve Ethical Dilemmas (3 consumer service hours)*

*This course was designed by The CE Shop to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

Tactics that work with motivated, excited sellers don't always translate well when working with short sale sellers and short sale buyers. Add lender approvals, junior lien holders, and inflexible timelines into the mix, and you end up with a whole new ball game.

In a short sale transaction, the motivation for each party is different than the standard transaction, and as the professional in the scene, you need to adjust accordingly. This course speaks to your interaction with short sale sellers, and how you can help them through a tough process while diligently advocating on their behalf.  We cover how to figure out an appropriate listing price, negotiate with the lender's representative, sort through debt settlement terminology, and carry the deal through to closing. We also look at the process from a buyer's agent perspective. Additional cautions, considerations, and fraud prevention tactics are required when advocating on behalf of these deal-seeking buyers.  

Because the internet is a wide-reaching medium with a very low cost of entry and nearly instantaneous feedback, it provides both increased visibility and increased risk. Let's look at how to maximize online visibility while decreasing online risk.

This three-hour course reviews the rules for online engagement in social media, social marketing and social news.         

Course highlights include:

• How to avoid copyright and plagiarism in online content
• The use of social media, social marketing and social news
• Truth in advertising and fair housing laws relating to online content
• Privacy and netiquette considerations online
• An overview of popular online platforms, and ethical and other considerations for using these platforms
• Activities and scenarios to reinforce key concepts

For many real estate professionals, property management is a natural extension of their expertise. Whether you’re thinking about taking on your first property or looking to grow your property management business, this is a niche business requiring specialized skills and knowledge.

Explore the role of the property manager, common tenant issues, and federal laws.

Course highlights include:

• Property management contracts
• Property types and evaluating factors
• Tips for building a successful working relationship with property owners
• Landlord and tenant obligations
• Tips for screening and retaining tenants
• Informal rental agreements and the risks involved
• How to deal with delinquent tenants
• Fair housing guidelines and exemptions

Note: This is an introduction and overview of property management.

Financing is integral to real estate transactions, and the more you know about how buyers qualify, the better you'll be able to help both buyers and sellers in your practice. 

Course highlights include:

• Roles and regulations of FNMA, GNMA, FHLMC, FHA, and VA
• Affordability Worksheet, to assist clients in calculating their maximum affordable purchase price
• Homebuyer Do's and Don'ts 
• Calculating LTV, front-end and back-end ratios, and monthly mortgage payments
• Details and qualification requirements for several popular financing options

If a buyer who's not paying cash can't obtain financing, the transaction will fail. To provide the best service to consumers,it helps to have a clear understanding of the financing process, from loan application through funding. This course provides you with the must-know financing facts to enable you to better serve your  clients who require financing.

Course highlights:

• Key players in financing
• The loan application package and process  
• Consumer options for loan packages and types
• The government’s role in real estate financing
• Loan terminology
• Activities and scenarios to reinforce key concepts

Open houses have been a standard practice in seller representation for decades, but they're not always a smashing success. By carefully selecting which listings are suitable for an open house, then preparing the sellers for the event, you're far more likely to have a productive open house.

During an open house, you're responsible for the security of the seller’s property, as well as the safety of the visitors and yourself. But open houses aren't the only safety risk real estate professionals face. Due to the nature of the business, licensees face more risks than the average professional. With a few strategies, common sense, and intuition, you can protect yourself, your family, and your business.

This two-hour course walks you through the steps involved in planning for and hosting a successful open house, including safety aspects to consider. We also look at safety concerns for real estate professionals.

Course highlights include:

• Evaluating when to choose an open house and when to choose a virtual tour instead
• Preparing properties and sellers for an open house
• Establishing guidelines for a successful and safe open house
• Developing an overall safety plan that includes marketing materials, client relationships, and home and office settings
• Protecting your personal safety through your everyday actions
• Activities and scenarios to reinforce key concepts

Along with the risk, opportunity, and benefits of being a broker comes a sobering responsibility: supervising licensees who work independent and out of sight of the broker as they guide clients through the ups and downs of a real estate transaction.

This three-hour course is designed to help brokers meet that responsibility with professionalism and reduced risk to their license. Responsibilities include supervising, documenting, and managing the real estate activities of their firm. This course offers several ways to minimize the risk exposure for the broker, their licensees, and their firm.

Course highlights include:

• Tips for establishing policies, rules, and procedures for superior office management
• Guidelines surrounding document review and retention
• The role and responsibilities of branch and division managers and the steps required to efficiently supervise them
• Rules and regulations governing the proper handling and supervision of trust funds
• Case studies related to the management and supervision of licensed agents
• Activities and scenarios to reinforce key concepts

Unlike most owner-occupied homebuyers, real estate investors enter the market to make money. By learning about investor motivators and criteria, you’ll be in a better position to help your clients navigate this asset strategy.

Working with Real Estate Investors examines investor goals and strategies, different investment property types, key financial considerations, and your role in locating, negotiating for, and marketing investment properties.

Course Highlights:

• An overview of residential and commercial investment property types
• Short- and long-term investment property acquisition strategies 
• Financial factors that influence investor decisions, including depreciation, 1031 tax exchanges, and cash flow
• Financing options available to real estate investors, including conventional loans, commercial loans, and private money lenders
• Tips for locating and marketing investment properties
• Pros and cons of working with investor clients
• Ethical duties when working with investor clients
• Activities and scenarios to provide real-world context for course content

The internet is full of promotional opportunities. Whether it’s a post on Facebook or a tweet linking to your new listing, a status update on LinkedIn, a virtual home tour on YouTube, or photo collage on Pinterest, you can easily promote your professionalism, highlight your expertise, increase your connections, and showcase your listings. Or you can fall flat on your face.

This course shows how to use the unique advertising and marketing opportunities available online to better serve your clients and customers, and further promote your own brand.

Course highlights include:

• How consumers—and agents and agencies—are using social media and how this is impacting the real estate industry
• How to use various social media platforms—including Twitter, Facebook, LinkedIn, YouTube, and Pinterest—to promote your business and better serve your clients and customers
• How various social media platforms differ and how to select the ones that are best for you and your needs
• Tips for creating an online marketing strategy
• Legal and ethical issues surrounding online marketing
• Copyright law, trademarks, and public domain content
• Tips for avoiding common social media missteps.
• Activities and scenarios to provide real-world context for course content

Agency refers to the type of relationship between a buyer or seller and a real estate licensee. Buyers and sellers enlist the assistance of a real estate professional to represent their interests and direct transactions on their behalf. As a knowledgeable expert, you can guide clients through the process and help them resolve problems and challenges along the way.

Course highlights include:

• The types of agency relationships that can exist in the state of California
• Duties you must provide under each type of agency and your authority as an agent within a real estate transaction
• How agency relationships are created in California, including those relationships that are presumed or implied
• How to disclose and confirm agency relationships to all parties in a real estate transaction
• Activities and scenarios to reinforce key concepts

Professional and ethical real estate professionals who adhere to a high set of standards are the foundation for restoring confidence and stability in an uncertain marketplace. The National Association of REALTORS® (NAR) relies on its Code of Ethics to ensure that all REALTORS® conduct business in an honest manner and with the highest degree of integrity. In addition, the California Business and Professions Code guides ethical business practices within California. As part of your real estate continuing education, this course, which is aligned to the requirements of the current NAR cycle, will provide you state licensing continuing education credits as well as fulfill the requirement for Ethics training mandated by the National Association of REALTORS®.

Course highlights include:

• The ethical responsibilities and standards of conduct of REALTORS® to their clients and customers, other REALTORS®, and to the general public as required by the NAR Code of Ethics
• The ethical responsibilities of REALTORS® to their clients and customers
• How to adhere to the principles of fair housing and non-discrimination
• The requirements of real estate professionals to avoid false and misleading statements and to conduct business with competitors in a fair and honest manner
• The dispute resolution process, including arbitration and mediation, and the disciplinary process for REALTORS®
• The California Business and Professions Code and how it relates to the NAR Code of Ethics

*This course was designed by The CE Shop to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

Course highlights:

• Parsing the NAR Code of Ethics
• Material and latent defects
• Broker cooperation and compensation
• Disclosure of personal interest
• Avoiding discrimination
• Responsible advertising
• Keeping to your area of expertise
• Mediation and arbitration
• California Business and Professions Code

The Fundamentals of Commercial Real Estate covers the need-to-know information on a broad range of commercial topics.

If you're an experienced residential licensee, a few of the fundamentals of commercial real estate will be familiar to you—the importance of location, for example. In other regards, commercial differs sharply from residential real estate. Executives, investors, and business owners in commercial real estate focus squarely on the bottom line.

This course will provide a foundation for the more complex aspects of commercial real estate as you gain more experience in the industry.

Course highlights include:

• Key terms and concepts of commercial real estate
• How to identify and meet the needs of commercial real estate clients
• How commercial and residential sales differ
• Valuation methods for real estate and businesses
• Tips on gathering the demographic and location-related details that clients need to make well-informed decisions

Technology is a tool. Used wisely, it can free up time usually spent on mundane tasks to allow licensees to work at a higher (and higher touch) level of client service. Used poorly, it can waste a lot of time better spent elsewhere and worse—alienate clients, and even put them and the licensee’s reputation at risk.

Clients and prospective clients want their real estate professional to be accessible and tech-savvy on their behalf.  According to a National Association of REALTORS® real estate report, staying up to date on new platforms and systems will remain one of the biggest challenges for brokerages in the coming years. The industry is constantly changing, and technology is a big driver of that change.  

This course helps real estate professionals work with technology and reinforces putting client relationships first in the push to provide cutting edge tools and services.

Course Highlights:

• Technology tools to enhance service to sellers, including drones, live streaming, single-property sites, and speaking photos; ways to minimize risks involved in their use
• How to use technology to secure buyer representation agreements, assist buyers with financing qualifications, and pre-showing data to help them make informed purchasing and financing decisions  
• Technological advances in transaction management, including document sharing, electronic signatures, cloud storage, and photo, document, and email organization software, and identify risk management safeguards for online data storage and transaction management
• Technology tools you can use now to provide enhanced client service, and emerging trends to watch for

Whether for a buyer or seller, the comparative market analysis, properly done, can mean several thousands extra dollars in their pockets, and can determine whether a deal can be struck at all. But because it’s such a well-worn tool, it’s tempting for a licensee to get complacent with the CMA, and “phone it in.”

Don’t be that licensee!

This course covers the how-tos of a professionally researched  comparative market analysis.          

Course Highlights:

• The three-step approach to market analyses: the market, the property, the numbers
• Sources for subject property data and market data
• Using expired and active listings to inform pricing strategy
• How to prioritize criteria when selecting comparables
• How to adjust and homogenize selected comparables 
• How to weight selected comparables when selecting a list price range

Real estate and risk go hand in hand, and the more you know about potential risks, the better able you'll be to effectively manage those risks and minimize exposure. For yourself, for your clients, for your brokerage.

Course highlights:

• An overview of risk and risk management as it relates to the real estate industry
• A discussion of property disclosure requirements, the Transfer Disclosure Statement, and related potential risks
• A review of the proper procedures for both disclosing agency relationships and confirming that clients and customers understand their representation options
• An explanation of the potential risks involved with executing real estate contracts and earning compensation
• An examination of antitrust laws, fair housing laws, and associated risks that lead to common violations
• Activities and scenarios to reinforce key concepts

Real estate professionals act as intermediaries in the transfer of funds entrusted by consumers in real estate transactions.

This course covers processes and requirements involved in managing and accounting for trust funds, what you are required to do with funds entrusted to you, and how to ensure the funds are handled properly.

Course highlights:

• Account requirements for California trust funds
• Recording deposits and withdrawals
• Mismanagement of trust funds, liability and penalties
• Hands-on practice recording trust fund transactions
• Reconciliation process
• Preparing for an audit
• Activities and scenarios to reinforce key concepts

California was a pioneer in establishing fair housing protections for its citizens. Fair housing law at the state and national continue to evolve as new forms of discrimination reach legislative awareness. Licensees have a responsibility to stay informed to ensure compliance with federal, state, and local fair housing laws. 

On the heels of the 50-year anniversary of the Fair Housing Act, we review the evolution of fair housing law and look at new and proposed fair housing protections.  

Real estate professionals who understand and strictly comply with California fair housing laws serve clients and customers with confidence and integrity and ensure that every person is treated fairly. This course will help you to identify important concepts to improve your service and help you to avoid common legal and cultural pitfalls. 

Course Highlights

• The benefits of fair housing compliance
• California laws that help to ensure fair housing protections
• How to ensure fair housing compliance in advertising
• Two proposed additions to the list of seven federally protected classes
• A glimpse into the future of fair housing law
• Activities and scenarios to reinforce key concepts

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.

More than 80% of real estate licensees leave the business within the first two years, and this is primarily due to a lack of understanding of what it takes to succeed. Of those who stay, very few earn a lucrative living at it.

Don't be that licensee.

Whether you're just launching your business or you think it's time to level up, this course will give you the tools to launch your career from a solid foundation, one that lets you know what you need to do today, this week, this month, this quarter, and this year to execute your well-considered business plan.

This course will show you how to take stock, create a vision, and gather the tools necessary to achieve that vision so you can create a professional, exemplary, referral-driven business that serves clients needs and exceeds client expectations.

Course highlights include:

• Helpful ideas for defining your real estate business, vision statement and mission statement
• A Business Plan Worksheet that will help you determine goals and execute your plan
• Details about identifying strengths and weaknesses, and setting realistic, attainable goals
• An editable, customizable Business Plan Template
• How to calculate the action steps needed to achieve success as you define it

With more than 20 million veterans living in the U.S. today, real estate professionals can provide a valuable service to a strong client base by walking in their eligibility shoes.

If the answer to “Did You Serve?” is yes, this can open the doors of homeownership for Veterans and service members who may not qualify to purchase a home through conventional financing.

Course highlights include:

• A glimpse into the military lifestyle, what it means to serve, and how best to communicate with those who served
• Tools and techniques for informing veterans on the benefits available to them
• VA home loan program benefits, qualifications, and process
• Strategies for identifying appropriate home options for Veterans  
• Myths and misconceptions about VA loans
• Activities and scenarios to reinforce key concepts

While conducting real estate business, have you encountered a situation in which you weren’t sure what the proper course of action was? What the right thing to do might be? Or maybe you’ve heard your colleagues’ stories and got that uncomfortable, itchy feeling that an action they took wasn’t quite on the up and up.

Let’s look at an uncomfortable truth: real estate agents have a small tarnished image problem. With every transaction being unique, real estate licensees often face ethical gray areas. Some real estate professionals simply don’t understand how to handle complex issues in the most ethical manner, and others bend the rules if they think it’ll keep a transaction on track or a commission in their bank account and not a competitor’s.

Aligned to the requirements of the current NAR cycle, this three-hour course helps licensees deepen their knowledge—and practice—of ethical rules of conduct according to the National Association of REALTORS® Code of Ethics & Standards of Practice. The code isn’t applicable to REALTORS® only, who are duty-bound to uphold the code as a privilege of membership. The code’s guidance serves anyone possessing a real estate license, and licensees who heed the code’s various articles and standards of practice can do the greatest good of all: protecting consumers while also bolstering the reputation of all the industry’s professionals.

Course highlights include:

• Laws vs. morals vs. ethics
• Top articles of the code involved in the most complaints (plus a few more)
• A candid look at the industry’s image problem
• Common ethical dilemmas and using the code to solve them
• Foundation and enforcement of the code
• Competency in real estate practice as a matter of ethics
• Steering clear of procuring cause disputes
• Ethics concerns with technology and social media
• Tips and best practices to keep your reputation polished to a high shine

*This course was designed by us to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

This course provides a streamlined way for California real estate professionals to meet their CE requirement in core courses in one easy-to-digest package.

Ethics, agency law, risk management, fair housing law, management and supervision, and trust fund management are all crucial components to maintaining professional standards in the industry. The California Salesperson and Broker Survey packs it all into one course. 

Course highlights:

• How ethics relate to all licensees
• Agency: disclosures required, and fiduciary duties. How to avoid implied agency, and undisclosed dual agency
• The purpose and applicability of the Transfer Disclosure Statement, and how to use it to reduce risk
• How to manage client trust funds to meet regulatory clients
• Hands-on trust fund management examples that students complete on the correct forms
• Fair housing laws, and how to avoid discriminatory practices including discriminatory advertising
• Ways to manage risk and avoid lawsuits, specifically in the areas of property inspections, contracts, trust fund management
• How to avoid breaking antitrust laws

Real estate professionals wear many hats: expert communicator, attentive listener, trustworthy confidant, obedient servant, loyal advocate, and knowledgeable educator, to name just a few. To juggle these roles effectively—and within the lines of the law—licensees must remain informed. Real estate professionals are in a position to provide an invaluable level of consumer protection as they support consumers through their real estate transactions.

This course explores licensees' role as advocate and educator, and how they can protect consumers and their business from the threats of antitrust and fair housing violations and predatory lending. We'll start by looking at what federal protections are in place to combat these unfair practices, then identify state-specific legislation. We'll also provide the steps you can proactively take to protect the consumers you work with day in and day out and the business you've worked so hard to create.

Course highlights include:

• Federal and state antitrust laws and violations
• Avoiding antitrust violations and protecting consumers from them
• Antitrust complaint process and penalties
• Federal and state fair housing laws and violations
• Redlining, blockbusting, and steering
• Buyer love letters
• Fair housing complaint process and penalties
• Predatory lending
• Truth in Lending Act
• Home Ownership and Equity Protection Act
• Protecting consumers from predatory lending
• Reporting predatory lending

Whether you're representing a seller who's listing a high-efficiency home or working with a buyer to find one, it's important to be able to recognize a home's green features and the value they bring to the property. This means understanding the benefit of big-ticket green items such as solar panels, wind turbines, geothermal heating and cooling systems, solar water heaters, or even energy-efficient windows, as well as knowing the value in quick-and-easy updates like low-flow faucets, LED lighting, and smart thermostats. It also means knowing the difference between HERS and HES and SEER and LEED. Of course, greening up a home isn't cheap. Letting your clients know about available federal and state programs and incentives is another way you can ensure your clients are getting the best service around.

Course highlights include:

• An overview of the green home movement
• Green terminology, certifications, and ratings
• A review of energy-efficient upgrades, including solar panels, wind turbines, geothermal heating and cooling systems, solar water heaters, and more
• Tips for assisting green homebuyers and sellers
• A review of the FHA's Energy Efficient Mortgage and the 203(k) Rehabilitation Mortgage programs
• Qualifications for the DOE's Weatherization Assistance Program
• California laws related to home energy-efficiency requirements
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

Implicit bias—the unconscious attitudes and stereotypes that impact our actions and decisions—can be a controversial and confusing subject. However, as a 2019 Newsday Long Island real estate exposé revealed, implicit bias can have a significant impact on real estate professionals’ interactions with consumers. With this in mind, the California Department of Real Estate mandated this two-hour course to make licensees aware of what implicit bias is, explain how to recognize it in themselves, and understand the illegal and immoral impact it has on the public. It also examines explicit and systemic biases and their impact on Californians.

This course explores the roots of implicit bias in government-sanctioned practices such as redlining and blockbusting, then shows licensees how to recognize their own biases.

The course meets California’s mandatory requirement for two hours of Implicit Bias Training.

Course highlights include:

• Implicit bias and its various forms
• Explicit bias and systemic bias
• Societal impacts of biases
• Historical and social impacts of bias
• Fair housing prohibited actions and enforcement
• California’s Fair Employment and Housing Act
• Role play: recognizing and combating implicit bias

Thanks in part to movements such as #MeToo and Time’s Up, sexual harassment and discrimination have moved to the forefront of the national conversation. Responsible agents not only reject sexually predatory behavior but also actively dismantle toxic workplace environments to ensure a safe place for all. It’s up to agents to reject behaviors or ideologies that could damage neighbors, clients, and each other.

In this course, we’ll take a closer look at how sexual harassment is defined and the impact such behavior can have on your clients, your brokerage, and your reputation. Additionally, we’ll discuss actions you can take to ensure that your office is inclusive and welcoming to all, and that your clients’ best interests are always protected. This includes tips for putting together a comprehensive office policy that thoroughly addresses sexual harassment and discrimination.

Course highlights:

• How sexual harassment is defined by the U.S. Equal Employment Opportunity Commission (EEOC), the U.S. Department of Housing and Urban Development (HUD), and the National Association of REALTORS® (NAR)
• Protections offered through Title VII of the Civil Rights Act and the federal Fair Housing Act
• Ramifications of sexual harassment within a brokerage, including how it affects clients and customers
• Federal Sexual Harassment Housing Initiative
• Federal and state laws protecting sexual orientation and gender identity in housing
• Landmark legal cases relating to sexual harassment and gender discrimination
• Tips for putting together a comprehensive office policy that addresses sexual harassment and the complaint process
• Activities and scenarios to reinforce key concepts

Must a property manager accept a tenant's emotional support animal, and under what conditions? What proof can a property manager or landlord require of a tenant who claims a need for an emotional support animal? What about homeowners associations—must accommodation be made in these communities?

This course explores the issues and options for landlords and property managers surrounding assistance animals, helping real estate professionals who represent them to ensure that individuals with disabilities have equal access to housing in compliance with the law.

Course highlights include:

• The evolving fair housing law
• How the Americans with Disabilities Act and the Fair Housing Act intersect--and don't
• Types of assistance animals
• How to handle reasonable requests for accommodation
• Case studies and legal trends 
• Examples and scenarios to help apply course content to real life

Note: This course does not meet NAR Fair Housing requirements.

There’s a reason real estate agents often rank among the least trusted professionals in the U.S. But what can you do to improve the public’s perception? And what should you do when you run into an ethical dilemma or into a licensee who’s not behaving ethically? As a California real estate professional, you can help raise the bar and improve the reputation of the industry. You can lead by example.

Revised in January 2022 and designed to meet NAR Cycle 7 requirements, this course will empower you to recognize and respond to ethical dilemmas, inspiring consumer confidence. For answers to ethical dilemmas, we’ll look to several articles of the National Association of REALTORS® Code of Ethics, discuss applicable state laws and regulations from the California Business and Professions Code and Regulations of the Real Estate Commissioner, and draw from real-life ethical scenarios.

In three short hours, you’ll be better prepared to exemplify the professionalism and cooperation that’s the true foundation of the real estate industry. Course highlights include:

• The importance of ethical behavior in NAR members and non-members alike
• Review and application of articles 1, 3, 9, 12, 15, and 16 of the NAR Code of Ethics and Standards of Practice
• Case studies of real-life ethical challenges
• Review of California Business and Professions Code and Regulations of the Real Estate Commissioner
• Application of Article 17 of the NAR Code of Ethics to the complaints and hearing process
• The DRE complaint process and California’s statute of limitations
• Best practices for demonstrating ethical behavior and adhering to California real estate laws every day

*This course was designed by The CE Shop to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

Fair housing law stands as a cornerstone of civil rights legislation, aiming to eliminate discrimination in housing markets and ensure equal opportunities for all individuals regardless of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic. By understanding the importance of fair housing law, licensees recognize its pivotal role in fostering inclusive communities and combating systemic inequalities. This course explores the historical context, key provisions, and practical applications of fair housing law, equipping licensees with the knowledge and tools necessary to uphold these principles in their professional endeavors.

Real estate licensees play a vital role in upholding fair housing principles and safeguarding the rights of all individuals in the housing market. As gatekeepers of property transactions, licensees must stay abreast of fair housing laws and practices to ensure ethical and nondiscriminatory conduct. Beyond legal compliance, embracing fair housing principles fosters trust, promotes diversity, and enhances business success in an increasingly diverse marketplace. This course will empower licensees to navigate complex fair housing issues with confidence, fostering a culture of inclusivity and advancing the vision of fair and equitable housing for all.

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.

In this course, you’ll learn about the history of housing discrimination and its lasting impact in order to better understand why fair housing laws are necessary. You’ll review the federal laws that provide protection against housing discrimination and what actions are prohibited and required by these laws in the business of real estate. This will include reviewing the personal characteristics—race, color, religion, national origin, sex, familial status, and disability--that federal law protects from discrimination in housing. Besides these federal protections, there are state and local government fair housing laws that protect additional personal characteristics from discrimination in housing and you’ll find out where to get more fair housing information for your clients.

You’ll also learn some best practices for fair housing marketing and some strategies to avoid steering and making assumptions based on stereotypes. You’ll role play some scenarios to practice interrupting any implicit biases so that consumers are treated with equal concern, respect, and fairness. By allowing consumers to choose which communities/neighborhoods they want to live in, you can do your part to uphold fair housing laws and end housing discrimination.

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.

We greatly appreciate your time and effort in beta testing the PartnersPathway app. Your participation is invaluable in ensuring that the app's core features work and improving the user experience for all Windermere real estate professionals.