Ethics at Work in California

There’s a reason real estate agents often rank among the least trusted professionals in the U.S. But what can you do to improve the public’s perception? And what should you do when you run into an ethical dilemma or into a licensee who’s not behaving ethically? As a California real estate professional, you can help raise the bar and improve the reputation of the industry. You can lead by example.

Revised in January 2022 and designed to meet NAR Cycle 7 requirements, this course will empower you to recognize and respond to ethical dilemmas, inspiring consumer confidence. For answers to ethical dilemmas, we’ll look to several articles of the National Association of REALTORS® Code of Ethics, discuss applicable state laws and regulations from the California Business and Professions Code and Regulations of the Real Estate Commissioner, and draw from real-life ethical scenarios.

In three short hours, you’ll be better prepared to exemplify the professionalism and cooperation that’s the true foundation of the real estate industry. Course highlights include:

• The importance of ethical behavior in NAR members and non-members alike
• Review and application of articles 1, 3, 9, 12, 15, and 16 of the NAR Code of Ethics and Standards of Practice
• Case studies of real-life ethical challenges
• Review of California Business and Professions Code and Regulations of the Real Estate Commissioner
• Application of Article 17 of the NAR Code of Ethics to the complaints and hearing process
• The DRE complaint process and California’s statute of limitations
• Best practices for demonstrating ethical behavior and adhering to California real estate laws every day

*This course was designed by The CE Shop to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.